FAQs

Shipping:
Our treats are baked fresh. Orders will usually ship within 5-7 business days. Please allow additional time during holiday seasons and summer. We ship via USPS Priority mail unless another shipping service is deemed necessary. We currently ship within the USA, Canada, and Australia. We ship our items that are heat sensitive with cool packs and thermal bubble cool shields. 

Flat Rate Shipping (all prices in usd):
USA $8.95
Canada $24.95
‚ÄčAustralia $49.95

WE ARE CURRENTLY ONLY SHIPPING WITHIN THE USA.

Breakage:
Some breakage is to be expected as these are baked goods.  If it is an extreme case please contact us within 3 days of receiving your package and we will issue a credit to your account or possibly a refund. We do not send replacements or refund shipping charges.

Return Policy:
We do not accept returns for any reason due to our products being baked goods.

OUR AFFILIATE PROGRAM IS TEMPORARILY SUSPENDED WHILE WE MAKE NECESSARY CHANGES.

Refund Policy for Affiliates:
Kit purchases and Affiliate Fees are non-refundable. 

Wholesale: 
Our consultants purchase and receive a return of 20% as a kickback on their personal sales and referred customers sales. We do not offer standard wholesale pricing at this time.

Our policy is that we, nor our Paw-ty Planners, sell to stores that sell puppies. We've personally worked with animal shelters, put together Paws For a Cause Events to help with the adoption of animals, and raised funds for items in need at shelters. 

Prices, availability and treat shape or decoration are subject to change without notice.